Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

FnF Surplus (“FnF Surplus,” “we,” “us”) is committed to maintaining the highest standards of privacy and security for your personal information. Please read the following statement to understand our practices regarding data collection, usage, and protection.

Note: Our Privacy Policy is subject to change at any time without prior notice. We encourage you to review this policy periodically to stay informed of any updates.

By accessing or using the FnF Surplus website (“Website”), you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to this policy, please refrain from using our services or website.

1. Collection of Personally Identifiable Information (PII) and Other Information

To provide you with seamless services, FnF Surplus may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address, date of birth, and other contact details.

Transaction Information: Records of your purchases, refunds, and preferences.
Technical Data: IP address, browser type, operating system, device identifiers, and browsing behavior.

Demographic Information: Gender, preferences, and other aggregated data used to improve our services.

2. Payment Information:

We do not store or collect credit/debit card or banking information. All payment details are processed securely through third-party payment gateways compliant with applicable regulations, such as the Payment Card Industry Data Security Standard (PCI DSS).

3. Use of Your Personal Information

We use your information for the following purposes:

• To process transactions, fulfill orders, and manage customer service requests.
• To send you product updates, promotional offers, newsletters, and other marketing communications (subject to your consent).
• To conduct market research, improve our products/services, and analyze user behavior.
• To detect and prevent fraud, unauthorized activities, or violations of our Terms and Conditions.
• To comply with legal obligations under applicable Indian laws.

4. Sharing of Personal Information

We do not sell, lease, or distribute your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: Trusted third-party vendors (e.g., logistics partners, payment processors, marketing agencies) may process your information on our behalf to fulfill orders and deliver services.

Legal Compliance: If required by law, we may disclose your information to regulatory authorities, law enforcement agencies, or government bodies.

Business Transfers: In case of a merger, acquisition, or sale of assets, your personal data may be shared with the acquiring entity.

All third-party vendors are bound by strict confidentiality agreements and required to comply with Indian data protection laws, including the **Information Technology Act, 2000**, and its associated rules.

5. Your Rights and Choices

Under applicable Indian laws, you have the following rights:

• Access and Correction: You may access, update, or correct your personal information.
• Opt-Out: You may opt-out of receiving marketing communications by using the ‘Unsubscribe’ link in our emails or contacting us directly.
• Withdraw Consent: You may withdraw consent for data processing, where applicable.

To exercise these rights, please email us at [info@fnfsurplus.com].

6. International Data Transfers

Your personal information will primarily be stored and processed in India. If data is transferred to other countries, we ensure compliance with relevant laws and apply adequate safeguards.

7. Links to Third-Party Websites

Our Website may contain links to third-party websites. FnF Surplus is not responsible for the content, privacy policies, or practices of such websites. Users are encouraged to review the privacy policies of those websites before sharing their personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

9. Policy Changes

FnF Surplus reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via our Website or through email notifications. Continued use of our Website after updates constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

FnF Surplus
Address: 424 Milan Industrial Estate, Off T J Road, Cotton Green(w), Mumbai, Maharashtra, India 400033
Email: info@fnfsurplus.com